Diakse ("Diakse" or "we") takes your privacy very seriously. This Policy describes Mirakl’s privacy practices regarding the use of personal data in its websites. More precisely, it explains what data we collect, how we use, store and/or transfer it.

This Policy applies to individuals who visit (“visitor”, “you” or “yours”) Diakse’s Websites (“websites”) and covers the following websites:

  • diakse.com,
  • diakse.fr,

Our websites contain links to other websites. The privacy practices of other websites are covered by their own privacy policies. Please visit their privacy policies if you wish to know more.

What data we collect and how we use it


Our websites contain contact forms. When you “book a demo” or you try to “contact us” via these forms, we require you to submit your contact information which contain personal data such as: full name, email, phone number. We may use your contact information to send you offers about our services. You can opt-out of future mailings at any time by clicking on the “unsubscribe” button located at the bottom of the emails you receive.

Blog mailing list

If you subscribe to the email updates service via our blog, you voluntarily provide us with your email address. We use this service to keep you informed on the latest marketplace-related news.We may also use the
data you provide to us for marketing purposes. You can unsubscribe from it at any time by clicking on the “unsubscribe” button located at the bottom of the emails you receive.

Browsing data

When you visit our websites, we automatically collect your browsing data that may include your IP address, device, your region, your browser type, your internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration data, and the date and time of your visit.

Some of the above data is used to create general statistics which allow us to assess the number of visitors to our website, identify what pages are visited most frequently and, ultimately, make the website more user friendly.


Cookies are small text files that are placed in your computer by the websites you visit. They are widely used in order to makes websites work, or work more efficiently, as well as to provide information to the owners of the website.

Our cookies

We mainly use cookies that are session-based. They typically store data in the form of a session identification that does not personally identify you. Session cookies exist during one session. They disappear from your computer or device when you close your browser software or turn off your computer.

You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our websites.

Third-party cookies

We also use cookies delivered by third parties for statistical and advertising purposes. These cookies are governed by their own privacy policies. If you wish to opt-out third-party cookies, please check their privacy policies by clicking on the links below.

Google Analytics These cookies are used to collect information about how visitors use our websites. They
provide information regarding the number of visitors to the sites, where visitors have come to the site from and the pages they visited. We use this information to
compile reports and to help us improve the way our websites work.
Click here for an overview of privacy practices at Google.

To opt-out being tracked by Google Analytics across all websites, visit Google

Hubspot These cookies are used to show you ads for Diakse solutions that we think may interest you on any device you may use and track the performance of Diakse advertisements.  Click here for more information about cookies set by Hubspot.
AppNexus These cookies are used to build group of users (segments) for target advertising. They provide information about the types of websites your browser has visited. This information is not matched to personally identifiable information. Click here for more information about cookies set by AppNexus.
Social media We embed social media buttons in our websites to redirect you to our social media accounts. They may set cookies on your computer when you click on them. Click here for an overview of the cookies policy at Linkedin

Click here for an overview of the cookies policy at Twitter

Web beacons

Diakse uses web beacons alone or in conjunction with cookies to compile information about prospects and visitors’ usage of its websites and interaction with emails from Diakse. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, Diakse may place web beacons in marketing emails that notify it when you click on a link in the email that directs you to one of the Diakse’s websites. We use web beacons to operate and improve Diakse’s websites and email communications.

Customer testimonials

Diakse posts customer testimonials videos on the websites that contain data such as customer names and titles. Diakse has obtained the consent of each customer before posting any data on such testimonials.

With whom we share it

Diakse affiliates

Diakse may share data, notably contact details, about its prospects with its affiliates in order to work with them. For example, Diakse may need to share data with its affiliates for marketing and account management purposes. Diakse does not sell data to any third parties.


Sections “Cookies” and “Web beacons” of this Policy, specifically address the data we or third parties collect through cookies and web beacons, and how you can control cookies through your web browser.

Compelled disclosure

Diakse reserves the right to use or disclose information if required by law or if Diakse reasonably believes that use or disclosure is necessary to protect Diakse’s rights and/or to comply with a judicial proceeding, court order, or legal process.


We retain personal data only as long as necessary for using it in accordance with the purposes described in this Policy, or as otherwise necessary to comply with applicable laws. When your data is no longer necessary or relevant for our purposes, or required by applicable laws, we take steps to have it deleted or made anonymous.

How we protect your data

Diakse puts in place all the necessary measures to protect your data form unauthorized access to, disclosure, alteration, or loss. In particular, we use SSL certificates to encrypt our websites and only a limited number of staff have access to the data we use. We review and update our practices regularly to enhance your privacy and ensure that our internal policies are followed.

If you have found a vulnerability or would like to report a security incident, you may send an email to security@Diakse.com.

The security of our applications and infrastructure is paramount to us and our clients. At Diakse, we value coordinated disclosure when it comes to security issues. That is why we encourage reporters to privately disclose their findings and provide us with a reasonable time frame so that we can investigate, develop and deploy any necessary fix.

Data transfer

Diakse primarily stores data in the European Union. To facilitate Diakse’s global operations, Diakse may sometimes transfer data to our affiliate located in the United States. This Policy applies to those transfers.


In compliance with the Privacy Shield Principles, Diakse commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Diakse at: legal@Diakse.com.

Diakse has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints data transferred from the EU.


Diakse may change this policy from time to time. Make sure to check our Privacy Policy regularly.

Applicable law and assigned juridiction

All litigation regarding the use of Diakse website is submitted to french law. Outside cases where the law doesn't permit it, it is made exclusif juridiction assignation to the competent tribunals of Paris.